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Frequently Asked Questions

Documentation & Navigation​

Where do I find the Manuals index?​

  • The entry point for Manuals is at /manuals. It is the index page summarizing sections like Application Development, Custom Templates, Observability & Analysis, Infrastructure & Security, and Quality Management.

How is the Application section structured in the UI?​

  • Inside an Application, you will find:
    • Components — microservices forming the application
      • Build History (component builds)
      • Merge Requests (Git integration)
    • Packages — versioned snapshots of the application ready for deployment
    • Deployment Configurations — environment-specific settings (dev, preprod, prod, ...)
    • Deployments — history of deployments of this application

See the Manuals index at /manuals for direct links to all sections.

CodeNOW CI/CD​

Can a CodeNOW CD pipeline be modified?​

  • At the moment you cannot modify yourself a CodeNOW CD pipeline. It will likely be possible in future CodeNOW releases.

Can a CodeNOW CI pipeline be modified?​

  • Yes! To use your custom CI pipelines, go to the detail of your component and click on the option Use Custom Pipelines.
  • See the manual CI Configuration.

Can a GitLab CI/CD pipeline be used alongside (or instead of) a CodeNOW CI/CD pipeline?​

  • Both options are currently not available. If you are interested in that feature, please let us know! Our support pages give you the opportunity to send us new feature requests. We welcome your feedback!

Can a stalled Application Build be canceled in the CodeNOW CI/CD pipeline?​

  • It is currently not possible. As a possible workaround, you may run a new Build.

Can kaniko be implemented in the CodeNOW CI/CD pipeline?​

  • Yes. CodeNOW uses kaniko for a docker build CI step.

Monitoring​

Where can I see the resources consumed by a Pod?​

  • In the left menu click Live Monitoring>Dashboard to open a Grafana instance. Refer to CodeNOW documentation about Live Monitoring with Grafana.

What is the data monitoring retention period?​

  • Currently 7 days.

Is it possible to extend the monitoring data retention period?​

  • Yes, but only by opening a support ticket. Additional charges may be incurred.

How to display the DORA metrics for an application?​

  • See DORA metrics.
  • The DORA metrics might not be displayed immediately after connecting the Production Environment with the Application (thus enabling the DORA metrics) because DORA metrics are computed once a day and the computation might not have been started for the day yet.

Custom CodeNOW cluster configuration​

Can I use custom Docker Images in CodeNOW?​

  • Yes. Use the Docker Generic Component scaffolder. Because the configuration and deployment is not managed by CodeNOW, it comes without any guarantees that the configuration will work.
  • See Custom Templates.

Will my custom cluster configuration implemented by the Helm2 Generic chart or the Docker/Generic scaffolder be automatically upgraded with the release of new versions of either of the scaffolders?​

  • No, as it is technologically difficult to cover all use cases of these scaffolders.

Can the access to remote Docker image registries be disabled?​

  • Yes. Please open a support ticket. We will perform the requested operation.

Miscellaneous FAQ​

What is an Application Component in CodeNOW?​

  • An Application Component is a deployable part of an application in CodeNOW, with its own CI/CD configuration, Docker image, and Helm chart.
  • See Application Components.

What is an Application Resource?​

  • An Application Resource represents configuration and operational elements used by components and deployments of the application. Common resource types include:
    • Connected service resource — a managed or external service connected to a component (e.g., PostgreSQL, Redis, Keycloak). Provided via environment variables and secrets.
    • Configuration resource — values in configuration files (e.g., helm-values.yaml) and environment variables parameterizing builds and deployments per environment.
    • Deployment resource — Helm charts defining how the component is deployed (replicas, CPU/memory, ingress, probes).
    • Domain & networking resource — ingress rules and domain mappings exposing components publicly.
  • See Application Components and Configuration Management.

What is a Resource in an Application Component?​

What is a Cluster in CodeNOW?​

  • A Cluster is an instance of a CodeNOW-managed Kubernetes Cluster. It is deployed independently of the CodeNOW platform, but CodeNOW controls and manages the Cluster exclusively (so the user does not need to).
  • For more information, see Cluster management.

Can multiple Components share the same Git repository?​

Can the allocated cluster hardware resources for a deployed third-party Service (for example PostgreSQL) be changed?​

  • Yes, currently it is possible for PostgreSQL, for other deployed third-party services, please open a support ticket.
note

Changing the cluster hardware resources allocated to a PostgreSQL service can result in a downtime. Downtime duration depends, among other things, on the underlying hosting hardware, the number of database replicas, the size of the database, and the actual database utilization.

  • Changing allocated cluster hardware resources for a deployed PostgreSQL service:
    1. Navigate to Managed Services.
    2. Select the PostgreSQL service you want to change the resources for.
    3. Change the configuration in the Configuration section.
    4. Click Submit.
    5. Check the status of the PostgreSQL service in the table at the top of the Managed Service Detail>Status. The Status field displays the status of the update process (READY -> UPDATING -> READY).